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Privacy Policy
Pekokoko values the privacy of its customers and is committed to handling personal data carefully and confidentially. This Privacy Policy describes how personal information is collected, used, and protected.
1. Processing and Disclosure of Personal Data
Customer information will not be disclosed to third parties unless necessary for the provision of services or required by law. Personal data may be shared with
  • Accommodation and transport service providers
  • Business partners
  • Technical service providers
  • Authorities, when required by safety, customs, or entry regulations
2. Payment Information and Security
Pekokoko ensures the protection of customer data in accordance with applicable data security requirements. Pekokoko does not collect or store customers’ credit card information. Any voluntary disclosure of credit card details to staff is at the customer’s own risk, and Pekokoko accepts no responsibility for such disclosures.
3. Collected Personal Data
When booking services, entering into agreements, or making inquiries, Pekokoko may collect the following information:
  • First and last name
  • Age and gender
  • Postal address
  • Telephone number
  • Email address
  • Company name and domain
  • Primary and secondary contact details
  • Details of booked services and products
  • Customer inquiries
  • All communications related to the customer relationship
4. Communication Recording
For quality assurance and staff training purposes, Pekokoko may occasionally monitor or record phone calls and online communications, including emails and messaging services.
5. Cookies and Technical Data
The Pekokoko website uses cookies to improve user experience. Cookies are small text files that do not damage devices. Disabling cookies in browser settings may limit certain website functionalities.
6. Third-Party Websites
The Pekokoko website may contain links to third-party websites. Pekokoko is not responsible for the content, policies, or consequences arising from the use of external websites.
7. Legal Exceptions
Personal data may be disclosed without prior notice when necessary to:
  • Comply with laws, regulations, or legal processes
  • Protect Pekokoko’s legal rights
  • Enforce contractual obligations
  • Ensure the safety of customers, employees, or the public
This Privacy Policy is reviewed regularly and updated when necessary.